FAQ

• What is Delims?
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• Do I need to identify a person?
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• Why does your exchange rate differ from the Central Bank's?

• What are your working hours?
• How can I purchase the card?
• What card top-up amounts are available for purchase?
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• What is a virtual prepaid card?
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• What is the currency of the card - tenge?
• How long does it take to issue a card?
• Can I top up the card?

• I have funds left on the card after purchase, what will happen to them?
• Recommendations for paying with the card
• Will I have access to a bank account?
• Card limits
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